Privacy Policy

Paddy's Privacy Policy

How safe is your personal data with us? How is it collected and used? All your questions answered here in plain language.

Last Updated: January 2026

We use your data How we protect it

Paddy places the highest importance on user privacy. Here is a quick overview of our key data protection measures.

SSL Encryption Protection

All data transmission on Paddy is secured with 256-bit SSL/TLS encryption, ensuring bank-grade security.

No Data Sold to Third Parties

Your personal data is never sold or shared with any third party except where required by law.

Secure Identity Verification

Documents submitted during the KYC process are stored on fully secured servers and used exclusively for verification purposes.

Transparent Cookie Usage

We use cookies solely to improve your experience on the site. Cookie control is in your hands — you can disable them at any time.

Secure Data Storage

All user data is stored in internationally certified, secure data centers and is subject to regular audits and monitoring.

You're in control

You have the right to view, correct, or request deletion of your personal data. Paddy will process such requests in a timely manner.

1 Introduction & Scope

Paddy (paddy.best) is a licensed online gaming platform committed to providing Bangladeshi users with a safe and enjoyable experience. This Privacy Policy This explains what personal information Paddy collects, how it is used, who it is shared with, and what steps we take to protect your data.

By using Paddy's website, app, or any of our services, you are Privacy Policy-agreeing to the terms described therein. This policy applies alongside our Terms and Conditions-apply jointly.

Please Note: If this Privacy Policy changes, we will post a notice on the platform. The latest version will always be available on this page.

2 What Information Is Collected

Paddy collects user information at various stages — from registration through to general browsing, each requiring different types of data. See the full breakdown below:

Data Type When it is collected Purpose
Name, Email, Phone Number At Registration Account creation & communication
Date of Birth At Registration Age Verification (18+)
National ID / Passport During KYC verification Identity Verification
Payment Information (Mobile Number) During Deposit/Withdrawal Transaction Processing
IP address, device information Every Session Security & Fraud Prevention
Gaming History & Activity During Gameplay Service Improvement & Responsible Gaming
Cookies & Browsing Data While Browsing the Site Experience personalization

We only collect information that is necessary to provide our services. Collecting excessive or irrelevant data is against Paddy's policy.

3 How Your Information Is Used

Paddy uses collected data only for defined purposes. No data is sold to advertisers or used beyond its original intent.

  • To create, manage, and secure your account.
  • To process deposits, withdrawals, and other transactions.
  • To send bonuses, promotions, and personalized offers.
  • To improve platform services and enhance the gaming experience.
  • To prevent fraud, money laundering, and illegal activity.
  • To meet legal obligations and satisfy the requirements of regulatory authorities.
  • To ensure responsible gaming and detect unusual patterns.
  • To provide customer support and technical assistance.

Paddy never sells your personal data to third parties for marketing or advertising purposes.

4 Information Sharing & Disclosure

Paddy is always committed to protecting user privacy. However, there are certain situations where sharing information becomes necessary:

  • Payment Processors: Sharing necessary information with approved payment gateways to process deposits and withdrawals.
  • KYC service provider: With licensed verification agencies for identity and age verification.
  • Legal authorities: In cases involving court orders, government investigations, or legal obligations.
  • Licensing Authority: To meet regulatory requirements for maintaining our gaming license.
  • Technology Partners: Approved technology service providers that support the operation of the site.

Outside of the cases listed above, Paddy never discloses your personal data to third parties. All partners are required to adhere to our privacy standards.

5 Cookies & Tracking Technologies

Paddy uses cookies and similar tracking technologies to deliver the best experience on our website. Cookies are small text files stored in your browser.

  • Essential cookies: Required to maintain login sessions and site security. Disabling these cookies may prevent the site from functioning properly.
  • Functional cookies: Used to remember your preferences, language, and settings.
  • Analytics Cookies: Helps improve our services by analyzing site usage statistics.
  • Performance Cookies: Monitors page load times and overall site performance.

Cookie Controls: You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

6 Data Retention Period

Paddy retains collected data only for as long as necessary. Once the retention period expires, data is securely deleted.

  • All account data is retained for as long as the account remains active.
  • Even after account closure, transaction records are kept for a minimum of 5 years in accordance with legal obligations.
  • KYC documents are retained for up to 3 years after account closure.
  • Cookie data is typically deleted automatically within 30 days to 1 year.
  • Data from inactive accounts is archived after 12 months.

7 Data Protection Measures

Paddy employs both technical and administrative measures to protect your data. Our security framework is regularly reviewed and updated by international experts.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Firewall and intrusion detection systems are active 24/7.
  • Sensitive data is stored in the database in encrypted form.
  • Employee access to data is strictly governed by a role-based permissions system.
  • Regular security audits and penetration testing are conducted.
  • In the event of a data breach, affected users will be notified within 72 hours.

Please note that no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone.

8 Your data rights

As a Paddy user, you hold the following rights over your own data. To exercise any of these rights, contact our support team at any time.

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data in certain circumstances.
  • Right to Restrict Processing: You can request that your data not be used for specific purposes.
  • Right to Portability: You can receive your data in a machine-readable format.
  • Right to object: You may object to data processing in certain circumstances.

Request process: All data-related requests will be processed within 30 days. Complex cases may take up to 60 days.

9 Protection of Minors' Data

Paddy strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and additional KYC checks are carried out in any cases where age is in doubt.

If we discover that a minor has registered an account in error, that account will be closed immediately and all associated data will be securely deleted. Under no circumstances will a minor's data be retained or used.

For parents: If your child has accidentally registered on Paddy, please notify our support team immediately. We will take action right away.

10 Changes to the Privacy Policy

Paddy reserves the right to update or modify this Privacy Policy reserves the right to update or amend this policy at any time. When changes are made, the updated version will be published on this page and the "Last Updated" date at the top of the page will be revised accordingly.

In the event of significant changes, registered users will be notified via email or in-app notification. Updated policies take effect from their publication date. Continued use of the platform after any changes constitutes acceptance of the revised policy.

11 Contact & Complaints

This Privacy Policy For any questions, concerns, or complaints regarding our data practices, please contact our Data Privacy Team. We are available 24/7, 7 days a week.

  • Email: [email protected]
  • Live Chat: Click the chat button at the bottom-right of the platform.
  • Response Time: Typically within 24 hours.

To request deletion or correction of your data, log in to your account and submit a support ticket, or contact us by email.

Your rights At a glance

Your data rights as a Paddy user.

Right to Access Your Information

You have the right to know what information Paddy holds about you.

Right to Rectification

You may request correction of inaccurate or outdated information at any time.

Right to Erasure

You may request that your personal data be deleted in certain circumstances.

Right to Restrict Processing

You can request that the use of your data be temporarily restricted for specific purposes.

Right to Data Portability

You can export your data in a machine-readable format.

Right to object

You have the right to object to the processing of your data in certain circumstances.

Play Safely Paddy's best gaming

Join Paddy now with your data fully protected and enjoy your welcome bonus.

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