From registration to withdrawal — find answers to every question you might have about using Paddy, all on one page. Clear and straightforward.
What's your question about? Browse the categories below to find it quickly.
This section covers all your questions about creating a new Paddy account, updating your profile, resetting your password, and account verification.
Learn about all payment methods including Mobile Banking, Nagad, and Rocket, deposit timelines, minimum amounts, and how to resolve failed transactions.
This section covers everything about withdrawing your winnings — rules, processing times, maximum limits, and solutions to common withdrawal issues.
Learn about the terms and usage rules for welcome bonuses, deposit bonuses, cashback, referral offers, and special promotions.
Learn how to play slots, Fish Game, bingo, Live Casino, and Sports Betting — including rules and strategies.
Learn more about account security, data privacy, our responsible gaming policy, and tips for playing safely.
Everything else you need to know about our platform, beyond the Paddy FAQ.
Paddy is one of Bangladesh's most trusted online gaming platforms. Millions of active players enjoy and win on Paddy every day. Our platform is easy to use and fully accessible in Bengali.
Paddy is fully mobile-friendly. You can use it directly from your mobile browser without downloading a separate app. It works seamlessly on both Android and iOS devices.
If you can't find your answer in the Paddy FAQ, reach out to our support team directly. Live chat is the fastest option — you'll typically get a response within 2–5 minutes.
To reach us by email, write to [email protected]. Our Bengali-speaking support team is ready to assist you.
Got all your questions answered? Don't wait — register on Paddy now and enjoy thousands of games.